Senior Director, Product Operations · H1

Olivia Lin

At heart, I'm a people person who cares deeply about teams and creating a fun environment where they can do their best work. I'm a self-starter who thrives on bringing structure to disorganization by asking questions and learning pain points. And coming up with the "minimum viable process" to align teams and their stakeholders. I have a solid track record in project, program, and change management, as well as experience supporting software delivery teams (mobile, web, platform) as a Scrum Master. I'm a true believer in Scrum; this Agile framework provides just enough guidance for cross-functional teams, while offering flexibility for teams to design what's best for them. As a human, I'm a rare native New Yorker who enjoys planning activities around good food and finding the next big Sichuan hot pot restaurant in NYC!