Overview
Shoptalk Spring is where the future of retail gets real. This event gathers over 10,000 trailblazers and more than 200 game-changing speakers to share bold ideas that will transform businesses. It focuses on innovative thinking and technical capabilities in retail and brand leadership, aiming to provide actionable insights for sustained growth.
Speakers
50- Andrea MooreInterim Chief Digital Officer, Beekman 1802
- Anne MezzengaFounder & CEO, Retail Field Report
- Anu NarayananPresident, Women's & Home, Anthropologie
- Ariel AzaniChief Operating Officer, 260 Sample Sale
- Barbie Cameron###, Macy's Inc.
- Beatriz de los MozosFounder and CEO, Flabelus
- Chris WaltonPresident & CEO, Omni Talk
- Colleen WatersVP, Ecommerce, Steve Madden
- Collin ColburnVP, Commerce & Retail Media, IAB
- Dara MeathSVP, Chief Technical Officer, Build-A-Bear
- David KayeSVP, Strategic Initiatives, Boll & Branch
- Deborah WeinswigPresident, Coresight Research
Show all 50 speakers
- Deniz Anders###, Nordstrom
- Elina VilkPresident & Chief Business Officer, David's Bridal
- Elke YeungVP, Customers and Digital Commerce, Aritzia
- Fadi Karam KhouryChief Marketing Officer, Fruitist
- Gaurav PantChief Insights Officer, Incisiv
- Glenn AllisonVP, Enterprise Platforms & AI Solution Engineering, Tractor Supply Co.
- Greg BuzekPresident, IHL
- Harshad AgasheVP, Data Science & AI Product, Albertsons
- Heather RiveraChief Business Officer, Wing (Alphabet)
- Jack StrattenDirector, Insider Trends
- Jason Del ReyFounder & Author, The Aisle
- Jason EmigChief Digital and Technology Officer, Artisant Lane Furniture Collective
- Katina MountanosFounder and CEO, Kosterina
- Kevin HarwoodChief Technology Officer, Tecovas
- Kim MillerChief Marketing Officer, Toys R Us
- Matt BaerCEO, Stitch Fix
- Matt EzykVP, Digital Commerce & Experience, Maxwood Furniture
- Matt MadrigalChief Technology Officer, Pinterest
- Max MagniChief Customer & Digital Officer, Macy's Inc.
- Meenakshi LalaCEO, Urban Stems
- Nate ElliottPrincipal Analyst, Marketing & Commerce, eMarketer
- Neil SaundersManaging Director, Retail, GlobalData
- Nicola MendelsohnHead of Global Business Group, Meta
- Niraj ShahCEO & Co-Chair, Wayfair
- Pankaj ChopraVP and Head of Data, Analytics & AI, Edgewell Personal Care
- Parth RavalChief Growth Officer, PepsiCo Foods North America, PepsiCo
- Rachel DaltonHead of Retail Insights, Kantar
- Rafe ColburnChief Product & Technology Officer, Etsy
- Richard HoniballEVP / Global Chief Merchandising & Marketing Officer, Navy Exchange Service Command (NEXCOM)
- Santhi RameshChief Commerical Officer, Pampered Chef
- Sara Ahmed HolmanCCO and President, New Ventures, Bobbie
- Scott DevlinChief Information Officer, The Vitamin Shoppe
- Steph LauresChief Digital Officer, Todd Snyder
- Steve HuffmanCo-Founder & CEO, Reddit
- Sven GerjetsEVP & Chief Technology Officer, GAP Inc.
- Sydney WebbCo-Founder and Chief Brand Officer, Totos Cookies
- Tana DavilaChief Marketing Officer, Dutch Bros
- Velia CarboniChief Information Officer, SharkNinja
Schedule
45 events • 5 tracks • 4 concurrent events
2 days
Talk
4:00 pm to 1:00 am
Shoptalk Spring
Shoptalk Spring is where the future of retail gets real. 10,000+ trailblazers, 200+ game-changing speakers, and the bold ideas that will transform your business.
Mandalay Bay
Keynote
5:00 pm to 5:00 pm
Welcome To Shoptalk Opening Remarks & State of Retail
Mainstage
Keynote
5:10 pm to 5:10 pm
Mastering Customer Experience
Mainstage
Keynote
5:30 pm to 5:30 pm
Operational Excellence
Mainstage
Keynote
5:50 pm to 5:50 pm
Retail In The Age Of AI
Mainstage
Break
6:00 pm to 6:00 pm
Networking Break
Other
6:10 pm to 6:10 pm
Shoptalk 2027 - Day 1 A Virtual Store Tour
Mainstage
Other
9:10 pm to 9:10 pm
Designing the Digital Store: Aligning Tech Priorities to Your Customers' Unique Preferences
Other
9:10 pm to 9:10 pm
How Executives Create and Maintain a Culture of Innovation
Other
9:10 pm to 9:10 pm
Personalized Commerce: Digital Leaders Redefining Value and Relevance
Other
9:10 pm to 9:10 pm
The New State of MarTech: How AI Improves ROI of Acquisition and Retention
Other
9:30 pm to 9:30 pm
Beyond Products: Building Customer Connections Through Value-Added Services
Other
9:30 pm to 9:30 pm
Mapping the New Customer Journey: From Product Discovery to Social Commerce
Other
9:30 pm to 9:30 pm
Strategies for Digital Data Collection in Physical Retail Environments
Other
9:30 pm to 9:30 pm
The Creator Economy: Achieving Growth Through Modern Storytelling
Other
10:00 pm to 10:00 pm
Redefining Associate Roles to Meet the Needs of Today's Digitally Savvy Shoppers
Other
10:00 pm to 10:00 pm
Rethinking the Metrics that Matter; From Conversion to Consideration
Other
10:00 pm to 10:00 pm
Synthetic Personas: Marketing's New Tool for Accelerating Customer Insights
Other
10:00 pm to 10:00 pm
The C-Suite Mindset: Adopting the DNA of Successful AI-Enabled Startups
Other
10:30 pm to 10:30 pm
How CMOs are Rethinking Attribution Modeling with AI Platforms in the Mix
Other
10:30 pm to 10:30 pm
Retail Leaders: Making Memberships Work as a Model for Achieving Customer Loyalty
Other
10:30 pm to 10:30 pm
Talent and Tech Requirements For Building A High-Performing Commerce Team
Other
10:30 pm to 10:30 pm
Transforming Store Operations Through Emerging Technology
Other
10:50 pm to 10:50 pm
AI’s Impact on the Future of Product Assortment Strategies
Other
10:50 pm to 10:50 pm
Building Your Brand's Business Case for an AI Center of Excellence
Other
10:50 pm to 10:50 pm
How Retailers and Brands Build Sustainable Value Into Mobile App Experiences
Other
10:50 pm to 10:50 pm
The Real Value and Challenges of Retaining Authenticity in Brand Marketing
Other
11:10 pm to 11:10 pm
How AI has Changed Capabilities of Commerce, OMS, POS, and Delivery Platforms
Other
11:10 pm to 11:10 pm
How Retailers Rationalize the Right Mix of Owned, Marketplace, and Dropship Inventory
Other
11:10 pm to 11:10 pm
Programmatic Advertising: The Talent and Tools Needed for Tomorrow
Other
11:10 pm to 11:10 pm
The Future of Retail Data: Unstructured, Unrestrained, and Wildly Unpredictable
Other
11:40 pm to 11:40 pm
AI and Data Intelligence: The Tools and Tech that are Enabling Competitive Advantage
Other
11:40 pm to 11:40 pm
AI ROI: Retailers Reveal Results of AI Investments and Innovational Change
Other
11:40 pm to 11:40 pm
Best Practices for Returns Strategies to Maximize Revenue Retention
Other
11:40 pm to 11:40 pm
Employee-Generated Content: How Leaders Inspire Internal Creator Communities
35 concurrent sessions
Other
12:00 am to 12:00 am
Defining a Distinct Brand Voice for Your Social Series
Other
12:00 am to 12:00 am
Expedited Last-Mile Delivery: The Value, Opportunities, and Challenges
Other
12:00 am to 12:00 am
Keeping Knowledge Workers "In the Loop" When Information Becomes Automated
Other
12:00 am to 12:00 am
Tech Investments that Retailers and Brands are Making Today
Other
4:00 am to 4:00 am
Show Floor Open
Other
3:30 pm to 3:30 pm
Show Floor Open
Other
5:45 pm to 5:45 pm
CMOs Strategies for Retaining Customer Attention when Content Becomes Ubiquitous
Other
5:45 pm to 5:45 pm
Digital Innovators: How To Design Best-In-Class Customer Experienc
Other
7:45 pm to 8:05 pm
Capturing Customer ID: Best Practices that Lead to Enriched Customer Profiles
Other
8:15 pm to 8:35 pm
Making the Move from Personas to Profiles With Individualized Customer Understanding
10 concurrent sessions
Session
Shoptalk Spring
4:00 pm to 1:00 amMandalay Bay
talk
Shoptalk Spring is where the future of retail gets real. 10,000+ trailblazers, 200+ game-changing speakers, and the bold ideas that will transform your business.