Overview
Ready to level up your service desk skills and master Atlassian’s newest AI features? 🚀 Whether you're a help desk specialist, JSM agent, or project coordinator, proving your Jira Service Management expertise has never been more vital—or accessible! In this comprehensive 2-hour study session, we’re breaking down everything you need to know to pass the Jira Service Management with AI Fundamentals certificate exam. We’ll walk through real-world ticketing scenarios, cover core service desk operations, and explore how AI capabilities like Rovo Chat and AI summaries transform modern service delivery.
Speakers
2
Schedule
No schedule available for this event.